Tracking your order:
Orders usually ship from 1 to 14 days from the time you order. There are several factors that determine how quickly your order will be shipped. corpse factory maintains inventory of product; during our busy season (June through October) inventory moves quickly and we do not always have what you order in stock. Some items are build to order (we build them when you order them).
In the unlikey event that you need to return something please Contact us by e-mail. Any returns sent to us without first obtaining prior authorization will be returned to you.
Package arrives 5 to 7 business days after processing if ordered by 12:00 noon (PST). Package arrives 2 to 3 business days after processing if ordered by 12:00 noon (PST). Package arrives the next business day if ordered before 12:00 noon (PST). Order should arrive 3-9 business days after processing. Flat rate does not include duties and taxes.
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
All cosmetic and bath items must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for the processing of your return.[/vc_column_text][/vc_column][/vc_row]